Chính Sách Bảo Mật Thông Tin Khách Hàng

PRIVACY POLICY

Today Travel Co., Ltd.

Today Travel is committed to protecting the privacy of our customers. Please read our “Privacy Policy” below to better understand the commitments we make to respect and protect the rights of visitors.

1. Purpose of Collecting Personal Information

Information collected through our website www.danangtodaytravel.com

is used to:

Support customers when using our services.
Answer customer inquiries.
Provide you with the latest updates on our website.
Carry out promotional activities related to Today Travel’s products and services.

When accessing and using certain services on our website, customers may be asked to register with personal information (Email, Full name, Phone number, etc.). All information must be accurate and lawful. Today Travel is not responsible for any legal issues arising from false declarations.

We may also collect data about the number of visits, pages viewed, links clicked, and other connection information, as well as technical data provided by your browser (IP address, browser type, language, time, and referring pages).

2. Scope of Use of Personal Information

Today Travel collects and uses your personal information only for purposes fully compliant with this Privacy Policy.
When necessary, we may contact you directly in various forms: invitation letters, order forms, thank-you notes, technical and security notices, periodic newsletters about products, services, upcoming events, or recruitment information (if you subscribed to receive emails).

3. Storage Duration

Customer information: Stored for up to 90 days. If no transactions occur within this period, the data may be deleted without prior notice.
Booking information: Stored for 90 days from the booking date. Invalid or canceled bookings will be deleted. Bookings under dispute or not yet completed will be stored until settlement or completion.

4. Access to Collected Information

Only Today Travel has the right to access customer information. No third party may access your data without authorization from Today Travel.

Data Controller:
Address: 141 Đường 3/2, Thuận Phước Ward, Hải Châu District, Đà Nẵng City, Vietnam.

5. Methods for Accessing and Editing Personal Information

Customers can directly contact us to request corrections through the following channels:

Address: 141 Đường 3/2, Hải Châu District, Đà Nẵng City, Vietnam
Phone: 0236.3.899.199 – 0903.591.777
Fax: 0236.3.899.166
Email: todayvntravel@gmail.com
Website: https://danangtodaytravel.com
Fanpage: Today Travel
YouTube: Today Travel

6. Complaint Handling Mechanism

Any disputes between Today Travel and the user will be resolved through negotiation.
If not resolved, either party may submit the dispute to a competent People’s Court.

Customers must provide evidence (emails, messages, etc.) when filing a complaint. Today Travel will cooperate with relevant authorities if the dispute exceeds our competence, and we will assist to protect the customer’s rights as best as possible.

7. Sharing Personal Information

We commit not to disclose your personal information except in the following cases:

When required by law enforcement agencies.
When necessary to protect our legal rights before the law.
In urgent situations to protect the safety of other users of www.danangtodaytravel.com

8. Security of Personal Information

By submitting your information to us, you agree to the terms stated above.
We apply multiple security technologies such as PCI and SSL standards to protect your data from unauthorized access, use, or disclosure.

However, no data transmitted over the Internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute security and are not liable for unauthorized access due to users sharing their information with others.
We advise customers to keep login credentials secure and log out after using shared/public computers.

9. Anti-Spam Policy

Today Travel is concerned about spam and fake emails.
We only send emails to customers who have registered or used our services.
We do not sell or rent your email to third parties.
If you receive unsolicited emails, please click the “unsubscribe” link or contact our website administrators directly.

10. Changes to the Privacy Policy

We may update this Privacy Policy without prior notice to meet business needs and customer feedback.
The policy applies only to www.danangtodaytravel.com

and does not cover third-party websites linked on our site.
By continuing to use our website after updates, you acknowledge and agree to the revised terms. Please review this policy regularly.